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Zoom’s next act: From video company to AI data platform

Since its launch, Zoom has been defined by one word: video. Customers, consumers, investors and competitors have long known Zoom as the industry’s easiest-to-use and best video platform. However, even before the pandemic, the company had been evolving into something much bigger than the unified-communications-as-a-service and contact-center-as-a-service buckets that analyst firms put it in. Those […] The post Zoom’s next act: From video company to AI data platform appeared first on SiliconANGLE.

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Zoom’s next act: From video company to AI data platform

Why it matters: AI News can change capability, routing, cost, or product scope for builders shipping against current model APIs.

Source: Siliconangle
https://a2zai.ai/bytes/zoom-s-next-act-from-video-company-to-ai-data-...
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